Subscription Terms, Cancellation & Refunds

Subscription terms

• Annual (12-month term). Billed once, in advance, at the annual rate — our best price. Your subscription runs for a 12-month term and renews automatically for successive 12-month terms unless you cancel.
• Monthly. Billed in advance each month at the monthly rate, which is higher than the annualized rate in exchange for month-to-month flexibility. Renews automatically each month unless you cancel.

Automatic renewal

Every plan renews automatically at the then-current price for the plan and term you chose, until you cancel. The price, billing interval, and renewal are shown at checkout, and you confirm them before paying.

Cancellation — anytime, self-serve

Cancel whenever you like from your billing portal.

• Monthly: cancelling stops billing at the end of your current month; you keep access until then.
• Annual: cancelling stops the next renewal; you keep access through the end of your current 12-month term. Annual terms are a commitment and are not pro-rated.

Refunds

We don't refund unused time, change of mind, or an accidental renewal. We will make it right — a refund or credit — only where a genuine, verified defect in the service prevented you from using what you paid for and we couldn't resolve it. Reach us at [email protected].

Your data is never held hostage

Your investment data stays in your environment. Cancelling only stops paid workflows after your term and grace period end — your data remains yours and exportable.